Delivery charges vary based on your location and the size of your order. During the checkout process, the delivery fee will be calculated and displayed before you finalize your purchase. We also offer free shipping on orders above a certain amount—please refer to our shipping policy for more details.

Axial accepts a variety of payment methods to ensure a seamless shopping experience. You can pay using credit cards, debit cards, bank transfers, and digital wallets. All payment methods are secured, so you can shop with confidence.

Delivery times depend on the product and your location. Generally, orders within the same region are delivered within 3-5 business days, while international orders may take 7-14 business days. You will receive a tracking number once your order has been dispatched so you can monitor its progress.

Shopping on Axial’s Online Shop is secure. We use industry-standard encryption technology to protect your data and ensure that your personal information remains confidential. Our payment gateway partners also follow stringent security measures to protect your financial details.

After placing your order, you will receive a confirmation email with the details of your purchase. Once your order is processed and dispatched, you will receive another email containing the shipment tracking information so you can track your package until it arrives.

Yes, an invoice will be sent to your registered email address once your order is confirmed. You can also download a copy of the invoice from your account on our Online Shop at any time.