Terms & Conditions

INTRODUCTION AND OVERVIEW OF AXIAL

This policy applies to all AXIAL platforms (the “Site” or “Web Site” or “Mobile Application” or “App” or “Us” or “We” or “Social Media Platforms”), which are operated and owned by Kochi Colors Private Limited, marketed and/or managed by Kochi Colors Private Limited It is AXIAL’s policy to comply with relevant laws for protecting user information and bank details shared for the purpose of availing AXIAL services. This policy regulates the processing of information relating to you and grants you various rights concerning your personal data.

Any images, data, or files uploaded on the website must not be used without the consent of the authorized personnel of the brand. The Web Site may contain links to other websites over which we have no control. AXIAL is not responsible for the privacy policies or practices of other websites to which you choose to link from axial.co.in. We encourage you to review the privacy policies of those other websites to understand how they collect, use, and share your information.

PRIVACY POLICY

This Privacy Policy is intended for all users of axial.co.in. AXIAL is dedicated to respecting and protecting the privacy of our users. All information you provide, such as phone numbers, home addresses, current location, email addresses, or any additional personal information found on the site, will be used solely to support your relationship with AXIAL. We strive to develop innovative ways to serve our users better while keeping their privacy in mind.

This Privacy Policy outlines the types of personal information that AXIAL collects from its users and the steps we take to safeguard it. To provide a personalized browsing experience, AXIAL may collect information from you, including technical or related information from the device used to access AXIAL platforms, including without limitation, your current location. By registering, using, or visiting AXIAL platforms, you explicitly accept, without limitation or qualification, the collection, use, and transfer of the personal information provided by you, as described in the Terms & Conditions and Privacy Policy. Please read these documents carefully as they affect your rights and liabilities under the law. If you do not accept the Terms and Conditions and this Privacy Policy, please do not use AXIAL services.

AXIAL reserves the right to take any legal action against customers if fraudulent activities are identified, such as multiple uses and abuse of coupon codes, or false claims on orders.

USER’S CONSENT

By using or visiting AXIAL platforms, you expressly consent to the Terms and Conditions, Privacy Policy, and the processing of your Personal Information by AXIAL for the purposes outlined, in compliance with local laws. These purposes may include, but are not limited to:

  • Creating a personalized account containing your contact information, email ID, address, bank details, etc., based on the information you provide or import from other sites or applications, or information provided by third parties.
  • Contacting you with updates, informational and service-related communications, including important security updates.
  • Informing you of services available from AXIAL or its affiliates (entities that control, are controlled by, or are under common control with AXIAL).
  • Enabling you to provide feedback, and contact AXIAL customer service in case of any issues.
  • Conducting surveys, promotions, advertisements, and sharing the results of these activities.
  • Assisting your friends, contacts, and potential customers in finding your profile and connecting with you.
  • Allowing you to share your experiences and information with your connections.
  • Allowing search engines access to public information.
  • Detecting, investigating, and preventing activities that violate our policies or are illegal.
  • Generating internal reports on the use of our platforms.

AXIAL may use the information provided by you to create its own database and networking, and may enable third parties to view your personal information for marketing purposes. AXIAL uses specific hashtags #axialcoin which you will be provided upon purchasing merchandise from AXIAL platforms. If you upload a picture on social media (e.g., Facebook or Instagram) using these hashtags, AXIAL platforms may automatically link that picture to its website for marketing and promotional purposes. This content will be visible to anyone who uses AXIAL platforms.

Portions of your personal information may also be made public for networking purposes and may be visible to service providers or customers using the Web Site. Additionally, your profile information may be used for community networking or be visible to others on the platform.

By providing your personal information, you acknowledge and consent to it being used as described in this policy. While AXIAL takes reasonable steps to safeguard your information from unauthorized access, misuse, or inappropriate use by third parties, we have no control over third-party websites and disclaim any liability for such misuse.

CONSENT TO RECEIVE COMMUNICATIONS

I hereby authorize and give consent to Kochi Colors Private Limited to send me, either directly or through any third-party service providers, various forms of information, alerts, SMS messages, calls, commercial communications, and other services to the telephone numbers I have provided. I understand these numbers may or may not be registered with the National Do Not Call Registry or listed in the National Customer Preference Register.

I also confirm that I will not hold AXIAL or its third-party service providers liable or file complaints under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010, or any other applicable regulations. This consent will be automatically renewed each month. If you wish to discontinue this service, please contact us before the due date at:

Email: support@axial.co.in